Effective Date: 10.17.2023
At Savecom Telecom Inc / SaveVoIP LLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Telecom Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information, as well as your choices regarding this information.
1. **Personal Information**: We collect personal information that you provide to us when you use our telecom services. This may include your name, contact details, billing information, and any other information you provide during the registration or subscription process.
2. **Usage Data**: We may also collect usage data related to your use of our telecom services. This includes information about the calls you make, text messages you send, data usage, and other usage-related information.
3. **Device Information**: We may collect information about the devices you use to access our services, including device type, operating system, and unique device identifiers.
We use your personal information for the following purposes:
1. **Providing Telecom Services**: We use your information to provide you with the telecom services you have subscribed to, including call and text message routing, data services, and customer support.
2. **Billing and Account Management**: We use your information for billing purposes and to manage your account, including processing payments and providing you with account-related updates.
3. **Customer Support**: We may use your information to respond to your inquiries, provide customer support, and resolve issues related to our services.
4. **Improving Our Services**: We may analyze usage data to improve the quality of our telecom services, enhance network performance, and develop new features.
1. **Access and Correction**: You have the right to access and correct your personal information held by us. You can do this by contacting our customer support.
2. **Data Portability**: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
3. **Opt-Out**: You have the option to opt-out of receiving marketing communications from us. We will not sell your personal information to third parties for marketing purposes without your explicit consent.
We do not sell your personal information to third parties for any purpose, including marketing. However, we may share your information with third parties under the following circumstances:
1. **Service Providers**: We may engage service providers to assist us in providing telecom services, and they may have access to your personal information solely for this purpose.
2. **Legal Compliance**: We may disclose your information as required by law, government authorities, or to protect our rights and interests.
We take the security of your personal information seriously and have implemented measures to safeguard it from unauthorized access and disclosure.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes and seek your consent if required by applicable laws.
If you have any questions, concerns, or requests regarding this Telecom Privacy Policy or the protection of your personal information, please contact us at support@savecomtel.com.
Your privacy is important to us. We are committed to protecting your personal information and ensuring a secure and reliable telecom service. We value your trust and appreciate your business.